Refund Policy
ALL SALES ARE FINAL.
Cazo Satisfaction Guarantee:
At Cazo, we stand behind the quality of our products. While all sales are final, we want you to have a positive experience.
Damaged or Incorrect Items:
If you receive a product that is damaged in transit or incorrect compared to your order, please contact us within 14 days of receiving it at: wearecazo@gmail.com.
Unopened Domestic Returns:
While we cannot offer general returns on opened products, unopened domestic packages marked "Return to Sender" will be refunded for the product cost, minus the original shipping charge.
International Orders:
We are not responsible for any customs duties, fees, or taxes incurred on international orders. Unfortunately, we cannot offer refunds on international packages refused at customs.
Contact Us:
If you have any questions, please don't hesitate to contact us at wearecazo@gmail.com.